Podcast

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs. In this show, I will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies.

Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+) etc.

E58: Taking Your Business Operations To The Next Level

Danny Kerr is currently the Managing Partner of Breakthrough Academy, Inc., a company that specializes in helping business owners establish efficient management strategies and a strong development plan. With a diverse career spanning recruitment, crew leadership, and franchise management, he has learned many invaluable lessons throughout the course of his journey as a self-made entrepreneur, and is passionate about helping trade and home service businesses take their operations to a higher level. In this episode, we talked about recruitment, leadership, motivation…

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E57: Connecting Digital with Traditional Marketing For Maximum Results

Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing companies across various industries, from music to ecommerce to marketing. In this episode, we talked about direct marketing, growth hacking, consumer behavior…

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E56: Creating More Value For Customers With Fewer Resources

Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations…

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E55: Hiring Remote Workers to Scale Your Business Faster

Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon ecommerce business, which has over 10,000 customers, and earning up to 7 million dollars a year. Today, Nathan manages over 500 prevetted virtual assistants and freelancers on the Freeeup.com marketplace, and is passionate about helping businesses scale through working with remote talents. In this episode, we talked about customer service, hiring, processes…

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E54: Firing Clients That Are Not A Good Fit For Your Business

Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from zero to a six figure-income in just five years. In this episode, we talked about video marketing, pricing, mindset…

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E53: Creating a High-Performing and Happy Workplace

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that’s home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine’s Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising…

Note: Since this interview was conducted, Buzz Franchise Brands sold the Mosquito Joe business. They continue to operate Pool Scouts and Home Clean Heroes, which are both franchising, and intend to continue launching new brands in the years ahead.

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E52: Home Service Expert Goals for 2019

In this special episode of the Home Service Expert, Tommy talks about his goals for the new year, and reveals some of his best-kept trade secrets, and valuable actionable tips for transforming your business in 2019. In this episode, we talked about mindset, management, operations…

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E51: Building Your Digital Reputation In The Home Service Industry

Aaron Hockel is the Vice-President of Digital Marketing at AltaVista Strategic Partners, a full service agency that works with home service contractors in creating and implementing their marketing plans. Aaron has had over ten years of extensive experience as a marketing consultant for contractors, and is a resource speaker about marketing topics at contracting events. In this episode, we talked about customer service, marketing, CRM…

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E50: Generating 1100% Business Growth By Adopting The Right Mindset

Amanda Holmes is the CEO of Chet Holmes International, and CMO of Divine Bliss International. Chet Holmes International is a successful consultancy business that has helped over 200,000 businesses worldwide in the last 25 years. After the death of her father in 2012, Amanda left her professional singing career to take over her father’s business, and has since grown the business by 1100%. In this episode, we talked about customer service, productivity, mindset…

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