Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with employees…

Show notes

  • Introducing Home Service Millionaire. [00:59]
  • Tommy’s thoughts on company culture. [03:20]
  • Tommy’s experience in working with his employees. [04:13]
  • Utilizing performance pay for your business. [05:11]
  • Insights on expanding your business in different states without losing control. [08:26]
  • Competing with bigger companies in the market. [12:06]
  • Books in Tommy’s reading list. [19:58]
  • Tommy’s highly recommended shirt brand for employees. [22:43]
  • Managing hard conversations with your employees. [23:27]
  • How to properly invest $20,000 into your business. [27:58]
  • Choosing between Angie’s list and HomeAdvisor. [30:00]
  • Tommy’s biggest failure during his early days as a home service business owner. [36:02]
  • The most important things to include in a contract. [41:36]
  • The revenue one should make before adding office staff. [43:42]
  • Helping your customers see value in fixing dangerous problems. [49:26]

 

Resources And People Mentioned:

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