Kim Archer is the Vice President of Coaching for Business Development Resources, Inc. and the lead trainer for BDR’s financial courses, Accounting & Office Management and QuickBooks for the HVAC Contractor. The architect of BDR’s Profit Launch business planning workshops, she created the templates used to produce hundreds of monthly financial statements, with combined client revenues over 1.8 billion dollars in annual client revenues.

In this episode, we talked about team building, coaching, leadership…

Show notes

  • Introducing Kim Archer. [1:23]
  • More information about Business Development Resources and Kim’s professional journey. [2:46]
  • Growing pains, challenges in leveraging time for business owners, and the importance of having a vision for your business. [6:45]
  • Understanding the value you bring to customers in order to be able to charge properly. [16:14]
  • Getting out of the commodity market mindset. [23:10]
  • Understanding the “Grow, No Grow” strategy. [26:20]
  • The cycle of growing a business, and where many businesses make mistakes in doing so. [32:15]
  • Growing to a plan. [35:30]
  • The benefits of having an organizational chart as a reference and as something that you share with the team. [37:10]
  • The disadvantages of being a jack-of-all-trades in business. [40:26]
  • The difference between training and coaching. [43:36]
  • The importance of scorecards in every department. [46:26]
  • The usual reasons why breakdowns of communication happen in a team. [49:55]
  • A client story illustrating the power of “educate, inform, and offer.” [53:21]
  • How to get more information about Kim. [57:27]
  • Three books on Kim’s reading list. [58:20]
  • Kim’s most important piece of advice to home service business owners. [1:00:41]


Resources And People Mentioned:


In my new book, Elevate, I share how I created the right structures and incentives to build a team of A-players, and how that helped me build a $200M Garage Door business in 19 states. Order it now and get access to 5 free amazing bonuses!