Keith Mercurio is the Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global. Keith has spoken to nearly 20,000 people on the topics of leadership, influence, sales, and personal development. He has guided over 600 businesses and transformed their own leadership identity and led unprecedented growth for their teams.
In this episode, we talked about coaching, training, leadership development, decision making, personal development…
Show notes
- Introducing Keith Mercurio. [00:58]
- Keith’s journey in coaching. [02:38]
- How ServiceTitan grew because of its partners. [10:12]
- The difference between Keith and Julian Scadden’s leadership styles. [13:23]
- Keith’s thoughts on the label natural born leaders. [18:31]
- Insights on the dysfunctions of a company. [22:45]
- Key takeaways in leadership. [28:46]
- What one should do in coaching behaviors. [33:36]
- Sharing insights on what Keith learned throughout his years in coaching. [39:35]
- The proper mindset in decision-making. [47:41]
- How Tommy influences other people through his podcast. [58:41]
- Why Keith works with other people. [1:12:19]
- How to get more information about Keith. [01:20:41]
- Three books on Keith’s reading list. [01:21:16]
- Keith’s most important piece of advice to home service business owners. [01:23:20]
Resources And People Mentioned:
- ServiceTitan
- Ethical Influence Global
- Nexstar Network
- Keith Mercurio
- Carl Jung
- Simon Sinek
- The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results by Gary Keller
- Julian Scadden
- Ken Goodrich
- John Maxwell
- Off Balance on Purpose: Embrace Uncertainty and Create a Life You Love by Dan Thurmon
- Difficult Conversations: How to Discuss What Matters Most Paperback by Douglas Stone, Bruce Patton, and Sheila Heen
- E-Myth Mastery: The Seven Essential Disciplines for Building a World-Class Company by Michael E. Gerber
Rich Dad Poor Dad by Robert Kiyosaki and Sharon Lechter - The Infinite Game by Simon Sinek
- The Republic by Plato
- Trillion Dollar Coach by Bill Campbell
HAVE YOU ORDERED MY NEWEST BOOK YET?
In my new book, Elevate, I share how I created the right structures and incentives to build a team of A-players, and how that helped me build a $200M Garage Door business in 19 states. Order it now and get access to 5 free amazing bonuses!
