Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, Tommy answered some of our listeners’ most pressing questions about answers your biggest questions about the Vertical Lift Garage Door event, running a one-man operation, CSR performance pay, building a recruiting system, and more…

Show notes

  • Vertical Lift event details. [01:00]
  • Advice on running a one-man operation. [04:06]
  • CSR performance pay structure. [07:15]
  • Other garage door event details. [08:39]
  • Important steps in setting up training. [11:54]
  • Tommy’s book recommendations. [15:56]
  • How to hire for your business and delegating tasks. [19:36]
  • Coaching and having a plan for your business. [23:50]
  • Things to consider when buying out a competitor. [26:47]
  • Commission rates for partners. [27:25]
  • The pros and cons of renting/leasing vs. buying. [28:20]
  • Pricing adjustments according to the market. [32:49]
  • Recommendations for finding the best talent. [36:05]
  • How to set up a training center. [38:29]
  • Tommy’s daily routines. [40:14]
  • Tips on leasing the right space. [44:06]
  • Marketing, KPIs, LMS and CRM. [47:00]
  • Rolling it all up to win. [48:53]

Resources And People Mentioned:


In my new book, Elevate, I share how I created the right structures and incentives to build a team of A-players, and how that helped me build a $200M Garage Door business in 19 states. Order it now and get access to 5 free amazing bonuses!