Heather Ripley is the CEO and founder of Ripley PR, as well as the founder and CEO of Orange Orchard PR. She authored the book Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business. She has also helped implement successful PR initiatives for several high profile clients with popular publications such as Entrepreneur Magazine, Franchise Times, The Wall Street Journal, The New York Times and Forbes, to name a few. 

In this episode, we talked about the difference between marketing and PR, effective PR on a limited budget, choosing the right PR agency…

Show notes

  • Introducing Heather Ripley. [01:07]
  • More information about Heather.[02:54]
  • Why PR is important for your business. [06:13]
  • The difference between marketing and PR. [08:05]
  • The benefits of using press releases and how to do it effectively. [10:43]
  • Differentiating paid, owned, and earned media. [12:42]
  • Why branded calls are gold. [15:23]
  • Creating a compelling story brand for your business. [16:41]
  • Leveraging PR to stand out in the market. [19:52]
  • Saving on PPC costs with the right PR. [23:48]
  • Determining the best PR platform for your business. [26:48]
  • Knowing what to focus on for PR when working with a limited budget. [31:16]
  • How Ripley PR creates PR plans for home service business owners. [33:47]
  • The viability of using automation when it comes to PR. [37:28]
  • What to look for when choosing the right PR agency. [40:38]
  • How to get more information about Heather. [44:38]
  • Three books on Heather’s reading list. [45:16]
  • Heather’s most important piece of advice to home service business owners. [47:07]

Resources And People Mentioned:


This is my proven-and-tested playbook for growing your home service business without working like a madman. In this book you'll find everything from recruiting, marketing, sales, leadership, financing and much more! All I ask you is to cover the shipping cost.