Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years.  Recently, Ellen and her partners launched ZOOM DRAIN Franchise Company, LLC, an exciting and unique franchise opportunity, currently in 8 locations.  

Show Notes

  • Introducing Ellen Rohr. [00:36]
  • Ellen talks about being “called out to do better”. [04:04]
  • How Ellen started in the “dirty jobs”. [05:14]
  • How to trust the people who work for you to make the right decisions. [07:45]
  • The story of how Zoom Drain started their franchising strategy on people with no experience.
  • The unsexy secret behind Zoom Drain’s growth model. [11:00]
  • Frank Blau’s message to Ellen when she was struggling with her business. [13:50]
  • Ellen talks about how to change your circumstances when you can’t change the people around you. [17:16]
  • How Ellen found her own way in business. [19:34]
  • The power of having clarity in life and business. [20:57]
  • What Ellen learned from the ride-along and listening to her team. [25:48]
  • The biggest importance of setting up procedures and determining what’s good enough for your business. [29:50]
  • How Zoom Drain’s successful franchising model relied on it being a niche business. [33:00]
  • One way businesses can set their team up for success and career growth.  [36:10]
  • How Ellen used DISC Testing to work better with her partner, Al Levi. [40:55]
  • Taking advantage of each team member’s strength. [45:13]
  • The importance of finding out what your team members want. [48:15]
  • Turning CAN’T into a challenge and motivation. [49:53]
  • Why working on your weaknesses is a mistake. [53:35]
  • The most important KPIs – the numbers you should know in business. [56:35]
  • A sales tactic that will determine how well you can close a customer. [59:06]

Resources And People Mentioned

Get the “5 Steps to Hire Top Performers” Guide for Free [Limited Time Only]


To reward early listeners, I’m giving out my hiring guide ($49.99 in value). 
In this guide, I will be sharing the exact steps we use to find top employees,  so that you can implement in your own business as well. This guide will be available only for the first 100 people who sign up, so don’t miss out!