Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. Recently, Ellen and her partners launched ZOOM DRAIN Franchise Company, LLC, an exciting and unique franchise opportunity, currently in 8 locations.
Show Notes
- Introducing Ellen Rohr. [00:36]
- Ellen talks about being “called out to do better”. [04:04]
- How Ellen started in the “dirty jobs”. [05:14]
- How to trust the people who work for you to make the right decisions. [07:45]
- The story of how Zoom Drain started their franchising strategy on people with no experience.
- The unsexy secret behind Zoom Drain’s growth model. [11:00]
- Frank Blau’s message to Ellen when she was struggling with her business. [13:50]
- Ellen talks about how to change your circumstances when you can’t change the people around you. [17:16]
- How Ellen found her own way in business. [19:34]
- The power of having clarity in life and business. [20:57]
- What Ellen learned from the ride-along and listening to her team. [25:48]
- The biggest importance of setting up procedures and determining what’s good enough for your business. [29:50]
- How Zoom Drain’s successful franchising model relied on it being a niche business. [33:00]
- One way businesses can set their team up for success and career growth. [36:10]
- How Ellen used DISC Testing to work better with her partner, Al Levi. [40:55]
- Taking advantage of each team member’s strength. [45:13]
- The importance of finding out what your team members want. [48:15]
- Turning CAN’T into a challenge and motivation. [49:53]
- Why working on your weaknesses is a mistake. [53:35]
- The most important KPIs – the numbers you should know in business. [56:35]
- A sales tactic that will determine how well you can close a customer. [59:06]
Resources And People Mentioned
- The Bare Bones Biz Plan: Six Weeks to an Extraordinary Business by Ellen Rohr
- The Bare Bones Weekend Biz Plan by Ellen Rohr
- How Much Should I Charge? by Ellen Rohr
- Where Did The Money Go? by Ellen Rohr
- Frank Blau – Ellen’s mentor, named The Most Influential Contractor Of The Last 25 Years by Plumbing & Mechanical Magazine
- Soaring With Eagles by Ellen Rohr
- The Great Game of Business by Jack Stack
- Start With Why by Simon Sinek
- Dr Rohm’s DISC training
- The Dream Manager by Matthew Kelly
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