Dustin Kaehr is a leadership and business coach at R/I Solutions, and has over 20 years of experience working with large and small organizations throughout North America, helping them with leadership challenges, operational management, and employee/customer engagement. He is the author of two books, “Retail is…50 Thoughts, Ideas, and Conversations to Make Your Business Better” and “Dear Boys…The Letter Every Son Needs From His Father”. 

In this episode, we talked about leadership, account management, business coaching, retail…

Show notes

  • Introducing Dustin Kaehr. [1:18]
  • More about Dustin’s career path, and how he has enriched himself mentally, physically, emotionally and spiritually. [3:05]
  • More about the Leadership Academy – its operations, team, and purpose. [9:30]
  • The characteristics of an effective leader. [12:03]
  • Why the bottleneck in your business is tied to leadership, and how you can fix that. [15:18]
  • Navigating through leadership issues (e.g. fixing processes, coaching) and how to find solutions that work best for everyone in the company, especially during times of crisis. [23:26]
  • How to bring out the best in your team as a leader… or how to decide when it’s time for your team member to part ways with your business. [33:52]
  • The standout characteristics of a growing company that’s doing things right, with people who actually like working there. [40:27]
  • On competitiveness, having the drive to succeed, and knowing what winning looks like. [49:22]
  • The comparison trap, and how to avoid falling into it. [52:53]
  • More about Dustin’s books. [57:31]
  • Three books on Dustin’s reading list. [1:00:34]
  • How to get more information about Dustin. [1:02:33]
  • Dustin’s most important piece of advice to home service business owners. [1:03:10]

Resources And People Mentioned:


In my new book, Elevate, I share how I created the right structures and incentives to build a team of A-players, and how that helped me build a $200M Garage Door business in 19 states. Order it now and get access to 5 free amazing bonuses!