Donnie Shelton is the owner-operator of Triangle Pest Control and Coalmarch Productions, both of which he has grown to multi-million dollar enterprises within the last 10 years. He is the author of two books on business development, Build and Grow! A former United States Air Force Reserve pilot and software developer for a Fortune 500 company, he is an innovator with a proven track record of helping entrepreneurs beat strategic growth challenges in the pest control and lawn care industries.

In this episode, we talked about team leadership, project management, business development, pest control, software development…

Show notes

  • Introducing Donnie Shelton. [1:30]
  • More about Donnie’s journey, and his plans for the future. [3:11]
  • How technology has become a huge accelerator for pest control and home service businesses. [16:21]
  • Becoming competitive and growing on the digital realm, and where to get customers on digital platforms. [19:03]
  • Why business owners fail at finding companies they should be looking for to acquire. [26:13]
  • How pest control companies get valued. [30:40]
  • Growing profitably in pest control. [32:33]
  • Things to remember for people who want to grow a big home service company. [37:06]
  • The importance of having processes and standard operating procedures in place. [41:15]
  • Giving the best tools to your people to enable them to do their best, and why your technicians’ job isn’t the same as yours. [45:51]
  • The top traits to look for in a team member. [51:13]
  • Three books on Donnie’s reading list. [54:30]
  • How to get more information about Donnie. [57:08]
  • Donnie’s most important piece of advice to home service business owners. [1:00:29]

Resources And People Mentioned:


This is my proven-and-tested playbook for growing your home service business without working like a madman. In this book you'll find everything from recruiting, marketing, sales, leadership, financing and much more! All I ask you is to cover the shipping cost.