Chad Peterman is the host of the Can’t Stop the Growth Podcast. He is the president of Peterman Heating, Cooling, and Plumbing Inc., a family-owned, full-service HVAC & Plumbing company mainly focused on residential service, installation & repair, located in Indiana. The business has 130 employees, and did $21 million in sales in 2019. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical.

In this episode, we talked about HVAC, plumbing, management, real estate, property management…

Show notes

  • Introducing Chad Peterman. [1:30]
  • How Chad got started in the business, where he is currently, and what his plans are moving forward. [3:31]
  • Having an athlete’s mindset towards success and excellence, and how that keeps employees motivated. [8:03]
  • How to make sure you’re getting the right people to join your team. [12:08]
  • Strategies for getting amazing people: interviewing, personality profiling, and other techniques. [18:03]
  • How to build an effective and transformative company culture in your business. [23:05]
  • What’s attractive about the HVAC industry as a whole. [29:21]
  • What a good rate looks like for companies of a certain size, and how to determine the right profit margin. [34:37]
  • Why investment matters in business, and how to look at it as a game. [36:49]
  • Why you should first find your “why” when you’re growing your business.. [39:52]
  • The marketing strategies that are yielding the best results during this pandemic. [45:13]
  • Effective tactics on social media to get qualified leads. [49:46]
  • How to look at upcoming innovations in technology without feeling fear or worry. [53:53]
  • Why you shouldn’t be afraid to change under the right circumstances—and understanding the kind of change that’s good for a business. [1:00:41]
  • How to get more information about Chad. [1:6:56]
  • Three books on Chad’s reading list. [1:01:26]
  • Chad’s most important piece of advice to home service business owners. [1:02:55]

Resources And People Mentioned:


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