Chad Peterman is the host of the Can’t Stop the Growth Podcast. He is the president of Peterman Heating, Cooling, and Plumbing Inc., a family-owned, full-service HVAC & Plumbing company mainly focused on residential service, installation & repair, located in Indiana. The business has 130 employees, and did $21 million in sales in 2019. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical.
In this episode, we talked about HVAC, plumbing, management, real estate, property management…
Show notes
- Introducing Chad Peterman. [1:30]
- How Chad got started in the business, where he is currently, and what his plans are moving forward. [3:31]
- Having an athlete’s mindset towards success and excellence, and how that keeps employees motivated. [8:03]
- How to make sure you’re getting the right people to join your team. [12:08]
- Strategies for getting amazing people: interviewing, personality profiling, and other techniques. [18:03]
- How to build an effective and transformative company culture in your business. [23:05]
- What’s attractive about the HVAC industry as a whole. [29:21]
- What a good rate looks like for companies of a certain size, and how to determine the right profit margin. [34:37]
- Why investment matters in business, and how to look at it as a game. [36:49]
- Why you should first find your “why” when you’re growing your business.. [39:52]
- The marketing strategies that are yielding the best results during this pandemic. [45:13]
- Effective tactics on social media to get qualified leads. [49:46]
- How to look at upcoming innovations in technology without feeling fear or worry. [53:53]
- Why you shouldn’t be afraid to change under the right circumstances—and understanding the kind of change that’s good for a business. [1:00:41]
- How to get more information about Chad. [1:6:56]
- Three books on Chad’s reading list. [1:01:26]
- Chad’s most important piece of advice to home service business owners. [1:02:55]
Resources And People Mentioned:
- petermanhvac.com
- cantstopthegrowth.com
- FedEx
- Craigslist
- Patrick Lencioni
- Discount Tire
- Jack Tester
- Nexstar
- Ellen Rohr
- Al Levy
- Double Double by Cameron Herold
- Yelp
- Amazon
- Google Home Services
- You Can’t Stop The Growth by Chad Peterman
- The 21 Irrefutable Laws of Leadership by John Maxwell
- The Dichotomy of Leadership by Jocko Willink and Leif Babin
- Legacy by James Kerr
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