Jason Phillips and the Phillips Team: Enriching Lives and Renewing Homes One World Class Presentation at at Time
By: Jennifer Smith
A change agent in home improvements from Plano, TX, Jason Phillips, Phillips Home Improvements’ CEO and President, has one passion: renewing homes. But, for over 20 years, it’s been about more than just paint. It’s been about providing The Ultimate Customer Experience to homeowners and The Ultimate Working Environment to our team of 30+ team members. It’s been about providing the same care on the “outside” of the home that homeowners provide and protect on the “inside”, about enriching lives.
While his career began humbly, Jason quickly saw opportunities to improve the customer service and workmanship received by homeowners industry-wide and resolved to give customers a WOW experience. And today Phillips wows the customer with our World Class presentation from start to finish, from the way we answer our phones with precision listening skills to the hands-on sales experience we create for the customer to the way we complete the final project details with excellence and warranty our work.
Jason began his painting business in ‘97, poising Phillips to create WIN-WIN situations for homeowners, team members, and vendors alike. With carefully timed additions of roofing, gutters, siding, and windows over the past 22 yrs., Jason keeps creating WIN-WIN situations. He’s already planning for the next big product additions, several years down the road in his thinking, but with one foot firmly planted in the present, continuing to perfect the processes that have differentiated Phillips in the marketplace through the decades. Jason continually inspects what he expects.
A dynamo, mover, shaker, and innovator, Jason’s a paint expert in the people business. He is quoted in Ann Marie Sabath, best-selling author’s latest book, What Self-Made Millionaires Do That Most People Don’t and in June 2018’s inPaint Magazine. He is a The Wealthy Contractor podcast contributor, was featured on Blue Collar Millionaires in 2017, and most recently on the Home Service Expert podcast.
Jason and his Teamily are no strangers to accolades either. Phillips is A+ rated with the BBB 21 yrs. running, Consumer’s Choice Awarded 9 yrs., Best Picks Certified 8 yrs., Angie’s List Super Service Awarded 8 yrs., Home Advisor Top Rated, and a 2017-18 BBB Torch Award for Ethics finalist. Additionally, Phillips was awarded spot #140 in the Qualified Remodeler’s Top 500 list for 2018. We don’t plan to rest on laurels though. Phillips has its sights set on becoming recognized as one of the best employers in DFW. But even more importantly, Phillips aspires to help others in our industry find success through our best business practices … such as operating on a cash basis, employing healthy accountability, hiring on science, and using a sound sales methodology based on industry-leading research.
As for Phillips’ CEO, Jason’s a visionary, but he’s also a regular guy. Teller of bad dad jokes. Beach lover. Cool car enthusiast. Avid reader. Leader builder. Family Promise business advisor. And most importantly, respected husband, father of 5, Christ follower. He teaches his kids that debt is bad, money is just a tool to enrich lives, and that with sales, the right people, and leadership, they can succeed in any economy, and make a difference daily.
Facebook: Phillips Home Improvements
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