E68: How To Use The Phone To Build Lasting Customer Relationships
Art Sobczak is regarded by many as the master of cold calling and inside sales telemarketing. A sales trainer for cold calling, inside sales, and account management since 1983, he is the founder of Business by Phone, Inc., banking on 35 years of industry experience....
E67: Growing A Home Service Business That Can Run Without You
Michael Kaplan is the former co-owner of Zerorez Carpet and Living Services Care in Minnesota, where he successfully grew the business to over 170 employees with over $15,000,000 a year in revenue. Today, he’s an angel investor at Red Hook Investments, helping...
E66: Supercharging Your Processes With Operating Manuals
Al Levi is the author of The 7-Power Contractor, and has helped countless businesses get organized for nearly two decades. Prior to that, he worked as a contractor in the HVAC plumbing business for 25 years. He is a regular columnist for Plumbing & Mechanical...
E65: Creating Predictable Profitability with The Four P’s of Freedom
Farres Elsabbagh has been the President of the Canadian General Contractors Group since 2014, and is a part-time professor at Algonquin College of Applied Arts and Technology. He was also a member of the board of directors of the University of Ottawa Alumni...
E64: Nailing Your Pricing Strategy With The “One-Truck Breakdown” Exercise
Allan Ferguson is a nationally recognized business consultant, and the founder of Service Professionals Australia, a service industry training company. He is also the founder and managing director of Omega Homes, Sydney’s leading plumbing, electrical and air...
